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Testimonials
Dial Oil Service South Inc Customer Testimonials
Here's What Customers Are Saying About Dial Oil Service South Inc
I've been a customer for about 15 years and I have consistently paid less per gallon for oil from Dial Oil Service South Inc, than every other person in my life. The difference between their prices and others that I know of, has been between 25-70 cents per gallon. When you have a 275-gallon tank that adds up to significant savings. Fortunately for me, I've only had to use their service department 1 time and the price was more than reasonable. Also, their technician called me when he was on his way, was neat friendly and fixed my non-functioning furnace on the single visit. I couldn't recommended Dial Oil more highly.
- Barbara Winslow
Dial Oil was our family's oil company; they have been with us for over 35 years. Trustworthy business and they have gone above and beyond to help in a time of crisis. Great company, always professional.
- Dawn F
Being a new homeowner, I called all the oil companies in my area to find a good one. I was puzzled with the horrible service I received. It was ridiculous. A family member told me to call Dial. I have been a happy customer since our first oil delivery! First delivery they required me to be home to make sure my tank was safe, and it was the right house. Ever since it has been a 2-minute phone call, with the sweetest lady answering the phone, happily answering all of my questions. If you need a reliable oil company who comes ASAP, try Dial. I know oil companies can be a pain to talk to and very rude, but Dial is the total opposite. Thanks, Dial team!!
- Nick G
No hassles with this company. I overpaid 8 months ago and they told me I had a credit to put towards my next delivery. I would've never known! Fast, reliable service with the best prices around.
- Shane Sprague
I wanted to write to you about the experience I had with a gentleman who made an oil delivery at my house this morning. I apologize that I do not know his name, but we received the delivery at approximately 9:00 AM at Burnt Hill Road Scituate - hopefully, this will help with identifying who the gentleman was.
Before l go any further, l just want to ease your fears that this may be a letter of complaints and tell you that it is actually the complete opposite. The gentleman had just pulled in a few moments earlier to make the delivery, and my husband was attempting to put my son's car seat into my mother's car, as she is babysitting my son for me today. This is the first time we have tried to put the car seat into my mother's car, and I was concerned that it may not have been installed correctly, as we were used to putting it in mine and my dad's cars (we have the same make and model cars), and as a first time mom, I was quite nervous that my mother's car was not as well equipped for a car seat as mine and my dad's cars are.
My husband put the car seat in my mother's car and left for work. My mother and I were outside while the gentleman was delivering our oil, and I was expressing my concerns about the possibility that the car seat may not have been installed correctly in her car. I had to go back inside to finish getting ready for work myself, as well as get my son dressed and ready. As I was going back inside, I overheard the gentleman speaking with my mother and very kindly offering to double check the car seat and ensure that it was installed in the car appropriately once he was finished. Once he was done, he promptly assisted my mother in checking the car seat and strapping it in to make sure it was securely fastened and that my son would be safe to ride in it.
I cannot truly express my gratitude to him for taking time out of his busy day to assist and make sure that my son would be safe while riding in the car. He absolutely did not have to offer his assistance, and yet he jumped at the opportunity to help without any questions asked and for that, I am truly and completely grateful. We have always received outstanding service from your company, but this gentleman went above and beyond outstanding, and I felt as though his actions deserved praise in writing and not just a phone call (although I do know my mother will also be mentioning her gratitude the next time she is in).
If you are able to determine who the gentleman may have been, please kindly pass on my appreciation for him and for taking time out of his day to ease my fears and make sure my son would be safe. He exemplifies superior customer service and 1/we thought you should know that you have a wonderful, kindhearted gentleman under your employment. This world needs more people like him!
From the bottom of our hearts, thank you again - thank you to him, and thank you for always providing fantastic service to your customers! It is appreciated more than you know!
Sincerely,
- Shayna Drinkuth
Merry Christmas, Happy new year to a great kind, courteous company who treats their customers like family. Your drivers get to us no matter the weather outside, now I know for sure they are related to Santa. Wishing you a magical Christmas! To all of you at Dial Oil Service South Inc, may God bless you and your family always.
Sincerely,
- Danela H.